Reviews

"Very disappointing experience. I was already speaking English without any issue, yet they transferred me to a Spanish-speaking employee without me asking, which felt unnecessary and disrespectful.

On top of that, they offered very little actual help and kept directing me to do everything online myself. The service felt dismissive, unprofessional, and discriminatory. I would not recommend this office."

"It was an awesome experience to be helped by the State Farm staff. Aaden was wonderfully helpful. I am 81 years old and he took care of all the problems I incurred. Other staff members were also especially helpful (Leah and Donna) as well as Mike Peters, agent."

"Mike is great!"

"Donna is a great help to me like every month when I need questions asked. She is very patient n quick n friendly. Louise LoDolce"

"★★★★★

I had a great experience with Aaden at Mike Peter State Farm. He was patient, knowledgeable, and made sure I understood my options without any pressure. It’s nice dealing with someone who actually takes the time to help. Thank you, Aaden!"

"I want to give a 5 star review to this amazing insurance office. Their staff is always helpful and nice specially Ana Lopez, she is very knowledgeable, kind and always willing to help. Highly recommended getting your car , home or life insurance with them."

"I have been with Mike Peter state law agency for over 20 years. Everyone in the office is wonderful. I've recently had to move out-of-state and switch State Farm agents. If I could stay with Mike Peters. I would there are helpful. They are knowledgeable, and they take care of their clients. I am truly gonna miss you guys. Thank you for everything. And if I could give more than five stars, I would"

"Mike Peters has been my Insurance Agent since moving to Florida over 11 years now, always having multiple policies with them. Mike & everyone I have ever worked with in the office, (most recently Erica), have always been very helpful & absolutely fantastic to work with. I couldn’t ask for a better insurance agency."

"I want to say that this was the easiest Insurance Shopping I have ever done! Erica did an absolutely Fantastic job for me. The lady at the front desk introduced me to Erica and she Gave me a great Deal for both my Truck and Home 🏠 I really appreciate everything the Ladies did for me and how Simple and easy everything was! I will be sending Costumers to this Agency and I am probably going to purchase other insurance products from this agency as well. Great Job Ladies and I appreciate everything. And I am happy to be with State Farm Now! From Demetri."

"My family has been with Mike Peters and State Farm for years. I personally have had dealings with Donna Facas who is always there to assist with my needs. I have a disabled brother of which I handle all his accounts. Donna is very understanding and goes out of her way to help when I have questions with any thing. I feel confident that his needs are fully covered. Customer service is top notch."

"I was pleasantly surprised by this office! Mike actually answered the phone and was very pleasant! I was transferred to Jordan who was fantastic. He answered all my questions and was very knowledgeable, walking me through and explaining everything. I highly recommend this office!!! Thank you, D Letizia"

"Mike is a local agent and he is be very knowledgeable about insurance.
Mike is a hometown originally nal who is down to earth, friendly and professional. If you need any type insurance policy you must place Mike first on your list to contact"

"I called to for a estimaded policy the women that recived the call her name is animaría i she did a wonderful service i hope to be with you guys soon"

"I had the pleasure of speaking with Ana Lopez and establishing my auto insurance policy with Mike Peters office.
Ana was incredibly knowledgeable and led me through everything I needed to know to purchase the appropriate coverage for myself.
I would be remiss if I did not mention that Ana was a lovely lady to deal with!"

"We have no problem with State Farm insurance.
When we communicate, with certain staff, they seem to not take our concerns seriously.
We feel they have a tendency, to make excuses, until resolving concerns.
We will be moving on to a new agent"

"Called them 4 times, left 2 messages and they never called back. Gave them a few days to over a week in-between those messages I left as well, so they had ample time to return the call. This just means I was blatantly ignored. Got letters about my policy changing and I cant get a single call answered. Like I wanna know why my policy was changed and whats different about it because i never authorized a change. Never once had this issue with my last agent, so its just mikes office being incompetent. Massive pain, so I just called corporate filed a complaint and swapped agents. I recommend everyone do the same thing, no clue how this guy has such good reviews."

"I’m not the policyholder but the granddaughter of the policyholder who is 92. Murphy’s law definitely challenge my grandfather over this last year. It was discovered there was a problem with an address change in reference to a policy, to which Mike made several attempts to get corrected. I noticed a handwritten note while visiting and called to get everything updated… an additional concern was revealed that could have had big impacts. Mike reviewed what past communication were asking for, explain how to make corrective actions with claims, and then went above to call the claims department with me to discuss what actions I needed to take on behalf of my grandfather to get his claim sorted. Mike did not have to go through any of the lengths to get me abreast with the situation and what was required. Appreciation and really grateful for Mike’s care of his client and services he provided. Thank you again!"

"Jim Brown was so thorough and knowledgeable. Thank you for such great service!"

"Hi, just want to say if anyone reading this you should definitely go with State Farm( Mike Peters Insurance Agency ) and ask for Ana M Lopez. She is amazing, very friendly, very quick, extremely professional and she just knows a lot. I feel so comfortable with her and having our cars with her as well. it’s such a pleasure. Thank you guys for everything you do Diana &Reinaldo"

"Wonderful experience! Brandy was extremely helpful."

"Brandy was very helpful with my insurance quote! Very knowledgable and professional!"

"Brandy was very helpful and responsive and got me a quote fast. The entire process was super easy from start to finish, and the customer service was excellent. Everything was explained clearly, and I had a great overall experience. Highly recommend to anyone looking for a quick and hassle-free quote!"

"I spoke with Brandy and she was amazing and very helpful. I would recommend this agency!"

"As always Mike Peters State Farm Office satisfied my questions. I've been with Mike for Decades and State Farm since 1969. They are the Best so don't mess with rest. Thank - You again Brandy for your service. Steve Kennedy"

"I am so pleased with Mike Peters office. Brandy Foster is very professional and efficient when dealing with any insurance problem. I recommend them highly"